Frequently considerations of
decentralized technology's future social implications present freshly
differentiated images of somehow superior methodologies that may be radically
different than the present day. Yet the decentralized recording of centrally controlled
operations could instead be a marked degradation to both the technology's
potential and developmental promise. Without an equivalent preceding structural
change, the introduction of decentralized technologies into established
industries wishing to bolster rather than improve service offerings should give
us all great cause for concern.
In a factually based, well-known
business school anecdote a case of one of the first life insurance claims is
often repeated. Shortly after this type of policy became available a life
insurance policy holder did indeed pass away during the applicability of his
high-payout protection. When the family of the deceased attempted to claim, the
insurer wrote a new definition of how their company calculated 'one year' so as
to [successfully] avoid settlement.
Spoken of as commendable industrial
ingenuity or defenseless profiteering would most likely depend on whether it
was relayed in a strategy or ethics lecture. However, with this tale in mind we
now turn to the introduction of blockchain technologies within the insurance
industries:
"ORLANDO, Florida - Block chain
technology has a future in workers compensation transactions as the technology
has the potential to improve communication and efficiency industry wide, a
presenter told attendees of the National Council for Compensation Insurance
Inc.'s Annual Issues Symposium on Friday. Block chain is a decentralized,
peer-to-peer network that provides insurers and stakeholders a way of
"producing, storing, managing and sharing data as a secure record of
transactions," said Paul Meeusen, head of distributed ledger technology
and director of finance reinsurance at Swiss Re and CEO of B3i.
Blockchain consists of a distributed
ledger, consensus providing a "single version" of information,
cryptography for secure and authentic transactions, and smart contracts, which
are auto-executed under predefined conditions, Mr. Meeusen said. In a
traditional insurance system, there is an inefficient flow of information from
policyholder to insurer to reinsurer to capital market, he said. Mr. Meeusen
explained how the technology works to create efficiencies rather than
collecting and examining data in separate systems.
"We are working together, but
we keep control of our data," he said.
For workers compensation, blockchain
can allow stakeholders opportunities for sharing personal and medical
information, providing a secure place to store and access data. The technology
would also allow for verification of comp coverage across the blockchain
platform, he said. Blockchain also allows for real-time messaging and
confidential sharing of information across the industry, he added. "There
is definitely an efficiency component here," said Mr. Meeusen." May
19th 2018, Louise Esola on Business Insurance
The blockchain may indeed offer
transparent, decentralized and immutable recording of digital data entries.
Possible extensions utilizing automatically executable or complexly triggered
'smart contract' events are also numerous. This is without question. The
quality of the content though is perhaps something often either overlooked or
simply subsumed into the excitement of the technology.
To replicate existing methodologies
through new means may be to forgo opportunities of improvement. In other words,
regardless of an insurance policy being held centrally by the issuing company
or recorded via decentralized technologies, this says nothing about its
practical implementation. The same issuing company formulated and enforces the
terms.
The caveats, clauses, loopholes and
conditions of many insurance policies that prohibit payouts to holders are too
numerous to list here in detail. It is sufficient to say that for many they
form a recognizably accepted portion of the insurance process. To now immutably
digitize the insurance company's terms and conditions with complexities that
may not wholly be understood by the individual holders of such policies confers
only benefits to the issuing company.
As rather than a personable
exchange, clarification or justification in any lack of comprehension here the
holder's digitally immutable and time-stamped agreement with such a document is
forever locked. While the transparency of the documents themselves may be set,
the comprehension and honoring of the policy remains largely one sided. The use
of immutable records is only beneficial provided sufficient knowledge of the
meaning or implications of these records exists. A convoluted and one sided
policy remains just that, whether on or off the blockchain.
The very presence and survival of
the hugely profitable insurance giants should hint at the business structure.
Ultimately, like a casino, the company's calculations and metrics are superior
to our understanding of probability.
Like a round at the blackjack table
a player's chance at profit or their enjoyment in the risk of participation
itself outweighs what is essentially a guaranteed loss when measured on a
sufficient time scale. The house always wins. This is why there is the [well
decorated and ornately furnished] house itself. Aside from investment
strategies as well as a multiplicity of financial activities, at its core
insurance coverage exists as the house is betting that we, the policy holders,
are wrong.
For any business it is unsustainable
to payout more than you receive. Therefore the range in choice of insurance has
and continues to be available as the purchasing of these, over a long enough
time scale, earns the issuing company more than it costs for them when paying
out.
This is not to marginalize a host of
potential benefits, protections and security provided by insurance offerings.
As with automobile accidents for example, in a cost benefit analysis one's
deference to experienced centralized behemoths for resolution may simply be
prudent and well worth such costs particularly in consideration of the
alternative's possible time requirements. It is simply to state that throughout
all insurance offerings, the house [an insurance company] exists because it
remains profitable.
When blockchain technologies are
purported as a panacea for development and the future of industry, perhaps we
should all first step back and question whether we genuinely understand the
policies themselves before getting too excited about their immutable recording.
Article
Source:By Charles Anderson
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